Layerslider not showing, courses menu not showing correctly and error logs

Home Forums Legacy Support Support queries How-to & Troubleshooting Layerslider not showing, courses menu not showing correctly and error logs

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #195632
    tatorosas
    Participant
    Hello, 1- I installed WPLMS demo 10, but the courses menu is not showing as the demo, the demo has 3 columns (see image 1) and after a fresh install with demo content in my site it is showing just 2 columns (see image 2), how to fix this? https://prnt.sc/mhpsw6 (image 1) https://prnt.sc/mhpugz (image 2) 2- The testimonials Layerslider is not showing and I can't find any .zip file in the package to upload the sliders as the documentation says, how to fix it? http://prntscr.com/mhpvit 3- I can see some error logs in the console, is it normal or does it affect the theme's functionality, how to solve it?. http://prntscr.com/mhpxl3 Help me please,   Have a nice day!
    #195647
    logan
    Member
    Hello, Yes ! PLease find the answers below: #1: The demo menu is default that does not import. if it imports (with random links that won't function) it does not work like it should. You have to create your own menus and validate the links. Here is tutorial:
    • https://www.youtube.com/watch?v=gKz5dDjWu5M
    #2: Yes it is not imported while you were installing the theme. please share your page url and wp-admin credentials so that i can fix this. #3: this is captcha error may be you have used a wrong key that is why it is showing an error. please share your page url and wp-admin credentials so that i can fix this.
    It is a kind request, Please go through the :
    1. WPLMS Documentation : http://vibethemes.com/envato/wplms/documentation/
    2. WPLMS Youtube Videos : https://www.youtube.com/user/VibeThemes/videos
    3. WPLMS Forums : http://vibethemes.com/documentation/wplms/forums/
    4. You will get most of the answers there.

    Also if you have queries Create separate topics for the separate issues.
    1. Please elaborate them.
    2. Give proper steps to replicate the issue.
    3. Please provide proper screenshot, use https://prnt.sc/ to upload and share url of the screenshot.
    4. If you want to send us a video of the issue, use https://screencast-o-matic.com/ to upload and share url of the video.
    Regards
    #195817
    tatorosas
    Participant
    This reply has been marked as private.
    #195937
    logan
    Member
    Hello, This is you server issue. Refer this error: http://prntscr.com/mid37x Please contact to your webhost provider and ask them to enable this ZIPArchive. Once you are done with this please let me know.
    #196043
    tatorosas
    Participant
    Hello, You can continue now.
    #196160
    tatorosas
    Participant
    Hello, Any news? Help me to fix this as soon as possible, please. I am waiting for your answer. Have a nice day
    #196215
    logan
    Member
    Hello, Sorry for late reply because of support holiday. for the issue related thing: I am not able to access your front end, not even wp-admin. Refer: http://prntscr.com/mjgjs8 http://prntscr.com/mjgjyk Have you made any changes in wordpress database??
    #196274
    tatorosas
    Participant
    This reply has been marked as private.
    #196321
    logan
    Member
    Dear Friend, we are sorry but we are not to be blamed. this section is handled by me only and we do not make any changes without your permission. For this problem http://prntscr.com/mjgjs8. this is a database issue and we cant access database by using your wp-admin. for that we will need your ftp or cpanel credentials. I hope i made my point clear. I am sure its your webhost while they were modifying they have done something wrong accidentally. You do not need to worry. Please share your ftp or cpanel credentials in a private reply so that i can look into this matter asap.

    Once we get some feedback, we can take the next troubleshooting step in resolving your issue.

    #196497
    tatorosas
    Participant
    This reply has been marked as private.
    #196546
    logan
    Member
    This reply has been marked as private.
    #196645
    tatorosas
    Participant
    This reply has been marked as private.
    #196704
    logan
    Member
    Hello, Please refer this: http://prntscr.com/mkw509 It seems zipArchive is still not activated. without this we cant import the slider. please contact your web host to activate this.
    For more info: ZipArchive need to be enable What kind of hosting do you have? Do you have a shared linux host, and have access to cPanel?
    If so, you should be able to do this yourself. Just log in to your cPanel, and click on the icon labeled "PHP PEAR Packages" (in the Software section). Next, in the search box (underneath the "Find a PHP Extensions and Applications Package" heading, type in "zip" and click the Go button. On the next page, you should see a listing for Archive_Zip - simply click on the Install link on the right hand side. let me know if this helps.
    #196826
    tatorosas
    Participant
    Hello, I  already installed the ZipArchive, let me know if you can do it know.
    #196881
    logan
    Member
    Hello, No it is not activated. here it comes : http://prntscr.com/mlcs59 Anyways It took almost half an hour to create new slider for you. it is visible now. this is just an example. you can edit this in layer slider and add more functionality as per your desires. Refer: http://prntscr.com/mlctb4 Hope it guide you in a right direction. Please let me know if you need any further information.
Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘Layerslider not showing, courses menu not showing correctly and error logs’ is closed to new replies.