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Tagged: login
- This topic has 8 replies, 2 voices, and was last updated 8 years, 6 months ago by Anshuman Sahu.
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June 17, 2016 at 6:24 am #53720stevew111Spectator
HI,
I’ve recently extended my support option. The login on WPLMS is not working properly. I’ve tried deactivating all non wplms plugins and it doesn’t improve the situation.
Here’s what’s happening:
I go to the home page and click login in the top menu to drop down your login box.
I enter the correct user name password (I’ve tried this dozens of times with different users and always get the same result)
It’s never able to log me in. Instead it takes to the Wordpress login page
On that page my logo is tiny and there doesn't seem to be a way to change it. When I log in from here, it logs me in successfully. But that defeats the purpose of having the login drop down menu from the home page.
Please advise me what to do. How can I get the login to work from the home page. And, how can I have the login be bigger on the Wordpress login page.
June 17, 2016 at 11:21 am #53747Anshuman SahuKeymasterIf your site is hosted on wp-engine then please refer : https://wplms.io/support/knowledge-base/fixing-login-widget-on-wplms-sites-hosted-on-wpengine-com/ If not and still facing the issue then please share your site url and admin credentials to check the issue at your end . PS: mark reply as private while sharing .June 17, 2016 at 11:30 am #53751Anshuman SahuKeymasterFor login screen logo small issue : Please add the given css in your wp-admin -> wplms -> miscellaneous -> Custom css for wp login screen : .login h1 a { -webkit-background-size: 250px !important; background-size: 250px !important; width: 100% !important; }June 22, 2016 at 12:27 am #54590stevew111SpectatorThat didn't work for me. That doesn't change the size of the logo - it's still tiny. And I've tried deactivating plugins and that doesn't fix the other problem.June 22, 2016 at 12:52 pm #54696Anshuman SahuKeymasterCan you please specify what issue is not resolved by above ? Is it login widget or logo in wp-admin ? Please also share your admin credentials and site url in a private reply to check the issues at your end .June 23, 2016 at 2:36 am #54766stevew111SpectatorHere's what's not working - if I go to the home page and use the drop down login box, it doesn't work. Regardless, it will take me over to the wordpress login screen - /wp-login.php And then, on that screen, the logo is tiny. I have used the css you suggested - I put it in the child theme style.css. It didn't work. I've tried deactivating plugins and it didn't make a difference. I would ask that your team take care when deactivating plugins - I need the plugins restored exactly to how they are now. Thank you. Here's the administrative credentials: login - http://diywithaguide.airtribes.com/wp-admin user name: wplms password: Sbj$PvJ0Jyyez%IEJ8DfiRro I've given you admin access to this subsite. I've tried deactivating all of the network activated plugins and it didn't make any difference.June 23, 2016 at 12:44 pm #54854Anshuman SahuKeymasterI already mentioned that you have to add the css in your wp-admin -> wplms -> miscellaneous -> Custom css . Please check the reply above . To check the login dropdown problem i have to disable the coming soon mode .Can i proceed with that ?June 23, 2016 at 1:33 pm #54876stevew111SpectatorYes you can disable coming soon mode.June 24, 2016 at 8:19 am #54970Anshuman SahuKeymasterOkay i checked your site and added a bbpress login widget in you blog post page . Since when i hit the login button your site stops to respond and is not loading at all . There seems to be a kind of security enabled related to login in your server or you may be using a third party plugin for security . Can you please try disabling any security that you have enabled related to login ? -
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