Many issues with search courses

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Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
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  • #67500
    educat
    Participant
    Hi, I'm experiencing a series of issues with the search courses functionality in All Courses page: 1 - The new LiveSearch doesn't work, I can only search the old way. 2 - A few seconds after the search engine returns the results, page is automatically redirected to the All Courses page! 3 - The courses with farthest start day are appearing first and those that are about to begin are appearing last. The URL is: http://presenciais.educative.com.br
    #67501
    educat
    Participant
    This reply has been marked as private.
    #67653
    Anshuman Sahu
    Keymaster
    I am not able to replicate the issue at my test setup and not able to access your site . These issues has been fixed in the wplms version 2.2.2 . so please make sure that your wplms theme and all its plugins are updated to latest version 2.2.2 . After update please re-save the permalinks and clear any kind of cache and then again check the issue at your end .
    #67760
    educat
    Participant
    I have done everything you said, but the issues still persist. I have no clue why you can't access the website. I asked many of my friends to test it and they all were able to reach the website. Could you send me a print of the error screen you are seeing? http://www.presenciais.educative.com.br
    #67813
    sandy
    Member
    This is what we are getting when we are trying to access your website. Refer this : http://prntscr.com/cc4jzc Also we checked if it is down for me or everybody : http://prntscr.com/cc4kf1
    #67970
    educat
    Participant
    Hi, about the trouble you are having acessing the site, my host manager said that many IP from abroad are blocked due to attacks. Could you guys please provide the IP address of the host you are using to reach the website? I will pass it to him, so that he can unblock it.
    #67984
    sandy
    Member
    This reply has been marked as private.
    #68597
    educat
    Participant
    Ok, my host manager replied and said that your IP is unblocked, so you should have no problem reaching the website. In addition, he said that he unblocked your whole country as a precaution. Also, we've migrated the whole site to root folder, so the domain has changed. Refer: http://www.educative.com.br UPDATE: Problems #1 and #2 evaporated miraculously, but numer 3 still remains.
    #68653
    Anshuman Sahu
    Keymaster
    Well actually our ip is dynamic and changes everyday . Today our ip is 122.162.179.12 Still i found it to be working fine at our end .Courses having farthest date is appearing after the courses which have near start dates . Please make sure that your wplms theme and all its plugins are updated to latest version 2.2.2 . refer : http://prnt.sc/cdlcgr
    #68694
    educat
    Participant
    Actually, the print screen you've sent me is not of our site (we don't have any of the sample courses anymore). Our site looks like this: http://prntscr.com/cdmsr9 And although for some reason you can't see the start date, I know all these courses are the farthest, because we registered all private course to start at the end of the year. Please, type this site in your address bar - I think the link I have sent you is broken: http://www.educative.com.br This is what our homepage looks like: http://prntscr.com/cdmtq8 If you see this, you'll know you are in the right place. Yes, I have upgraded all the plugins that appeared in the upgrade notifications. 
    #68853
    Anshuman Sahu
    Keymaster
    Ok thanks for sharing the correct link . I checked your site and found the start date filter to be working fine at your end . Please note that at first the courses which do not have any start date appears coz they are already begun and then course which have nearest start date starts to appear . Please check screenshot in private reply .
    #68854
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #68862
    Anshuman Sahu
    Keymaster
    However the Default order in course directory setting in wplms  with "upcoming courses(start date) " is showing the courses in the order that you have mentioned . They are showing with order of farthest start date first . Thanks for reporting this to us ,fix coming up in the next update if vibe customtypes plugin. track : https://trello.com/c/CURPTXDO
    #68949
    educat
    Participant
    I used the fix you posted in the link above and now it seems to be working fine, thanks!
Viewing 14 posts - 1 through 14 (of 14 total)
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