membership has been paid but no access

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  • January 23, 2020 at 3:43 pm #240385
    MeesterGijs
    Spectator
    Hello, I now get a couple of emails from members that have paid for their membership but have no access to any course. I updated Woocommerce yesterday.. I checked everything just now, can't find the issue.   Gijs
    January 23, 2020 at 5:17 pm #240392
    MeesterGijs
    Spectator
    Some more info: Last member that has active membership was added at around 13:45. But I know I've received more payments. So everything on January 23 after 13:45 has paid, but no membership. At or after 13:45 is when this all went sour.. See this video this see that after payment no courses are accessable And I now see in my test member profile that the website is still waiting for payment.. https://imgur.com/a/LDHj9sp
    February 14, 2020 at 5:05 am #242512
    Diana
    Participant
    @MeesterGijs, Apologies for the delayed response here... Did you notice when it stopped working? After adding some custom code or after installing any plugin?
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