Hello I setup profile menu and buddypress single page. It was working fine. I made some translations and refershed buddypress navigation. Then my coursess page disappeared and is now blank. Other items on the menu work fine. This happens for a student who already bought and enrolled in the course. As I mentioned it was working just fine.
https://prnt.sc/1b56aqa
If I login as administrator/instructor my courses page looks fine too.
How can I fix this?
My site is kanalfinans.info
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hi
can you please share the credentials of that user who is facing this issue
so we can check if any error is available in the console or in the call
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fixed on your site please check and confirm
also to apply version 4 templates you need to create a member profile in wp-admin>>vibebp>>member profile
Veronica
I am sorry it is still blank
I made a member profile page too
https://prnt.sc/1brrdo3
Please help
let me check this on your site
hi
https://prnt.sc/1c43zo3
it is not blank here it is showing course
but yes the instructor menus are not showing so for that
please check this:
https://wplms.io/support/knowledge-base/wplms-4-0-faqs/
and for this:
https://prnt.sc/1c43grs
on your site the templates are showing of v3 if you want to change to the v4 layouts then check:
https://www.youtube.com/watch?v=QGs1QpVKpXI
https://www.youtube.com/watch?v=STUrUQY5hwE
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Veronica
I am sorry but you obviously did not check with the student account. Your menu clearly shows the "create course" item which is for instructors not for students.
Please check with the student account to see the student menu.
It looks like this,
https://prnt.sc/1divv3n
This is getting frustrating. It has been 5 days already.
I created another student account and "my courses tab" is blank for that student too.
I cannot launch my website in this state. And I am not getting proper support from you. I have been patient but obviously it is not working this way.
Could you please escalate this to a developer or someone who might have more experience with this kind of problem.
Kind regards,
Tunc
Veronica
I changed the status of the student account to admin and that is why you saw the instructor menu when you logged with that account.
I changed the admin status back to student. Now if you check again you will see the blank page when you click on my courses.
If you want admin access please use the admin account to make changes.
Kind regards,
Tunc
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