Hi,
I am unable to save the configuration of my Vibe BP setting page.
I disabled all the other plugins to try to locate what is blocking the saving of the Vibe Bp page this in order to save some configurations, the save successful message is displayed in green but checking this page it still stays with previous configurations.
Please how to fix this issue?
This reply has been marked as private.
This reply has been marked as private.
hi
please activate the latest version of the theme and then check if didn't work then give us permission to deactivate the plugins
Hi, everything is already up to date on my site and the problem persists, if you can help me?
It's been 2 weeks since I wrote to you because I can't save my Vibe BP setting page which is very useful. Until today no support has helped me.
hi
almost two weeks ago our database had some issues so no users' replies were save
that's why you haven't got any reply
but now as you have reposted on this topic it is visible to us
just checked on your site
plugins are updated but the theme is not
so please update that too
Hi,
Sorry for my stupid question, how do I update the theme? I don't see a button to do it. please what is the procedure to update the WPLMS theme?
This reply has been marked as private.
hi
you can check these links:
https://wplms.io/support/knowledge-base/manually-updating-wplms/
https://www.youtube.com/watch?v=BLkw5YUixOM
https://www.youtube.com/watch?v=fAxv6SwAgtw
This reply has been marked as private.
hi
"a message indicates that the backup was successful"
can you please let us know where you are getting this as i am not able to see it
and also this issue is not faced by any user nor on our local as well this can be third party plugins issue try to deactivate them
This reply has been marked as private.
the delay in response due to support holiday
please share Cpanel details in a private reply we need to debug this
This reply has been marked as private.
.
