My website blank with white screen after app instalation

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Viewing 15 posts - 1 through 15 (of 27 total)
  • Author
    Posts
  • #240107
    iwantrisna
    Participant
    <span style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;">Hi...</span> please help after installation in  WPMLS mobile app my website  https://iwantrisna.com/  blank with white pages I already asking help by sending a message to  [email protected] its been 3 days there's no answer yet I also already update my hosting to the highest package to make my website run smoothly but still did not fix the problem please help, How to fix the problem
    #240186
    logan
    Member
    Hello, sorry for the delay in response. forum is the best way to reach us. please tell me what did you do previously. what app, how did this happen? share the page url and admin credentials in a private reply. i will also need your Cpanel details. once i receive some response from you i will start troubleshooting.
    #240520
    iwantrisna
    Participant
    This reply has been marked as private.
    #240578
    logan
    Member
    Sorry, I cant check this because i do not have permission to check the provided link. this is a support holiday and by Monday i will ask the other team members who deal with the app thing. they will resolve this. please bring me some time. if i forget to reply please remind me by Monday. please
    #240587
    iwantrisna
    Participant
    This reply has been marked as private.
    #240685
    Scott Lang
    Moderator
    As we only determine that some error occurs to your site. Please share your c-panel details in private reply with us. We will check and update you.
    #240686
    iwantrisna
    Participant
    This reply has been marked as private.
    #240693
    Scott Lang
    Moderator
    Hi, we have fixed the issue caused by a vibe-shortcodes plugin. If you want to reinstall the theme let us know with which demo you want.
    #240705
    iwantrisna
    Participant
    This reply has been marked as private.
    #240852
    logan
    Member
    This reply has been marked as private.
    #240958
    iwantrisna
    Participant
    This reply has been marked as private.
    #240962
    logan
    Member
    This reply has been marked as private.
    #241046
    iwantrisna
    Participant
    This reply has been marked as private.
    #241115
    logan
    Member
    Hello, it is installed very well and working fine: https://share.getcloudapp.com/QwuGmqqE
    #241117
    iwantrisna
    Participant
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 27 total)
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