Hello, I need help on https://www.euroformation.it/ website.
When I try to customize pages with Page Builder I have a big problem: if I open box to customize, I find nothing when it was previously contained in text and images...and when I try to save all, nothing was saved.
Could You help me to fix it?
If You need admin access I send You to check.
Thanks.
Max.
hi
if you are not able to edit it from your page builder then
check the setting>>wplms>>miscellaneous>>vibe page builder>>bring it back
http://prntscr.com/w3ppcq
Hello Veronica, I went to WPLMS => Miscellaneous but I have not Vibe Page Builder option nor Bring It Back button :(
What can I do to fix it?
Thanks.
Max.
hi
may I know which version of the theme you are using
this option is available in 4+ version
Hello Veronica, my version is 3.9.5; so what I can do to fix my problem?
hi
your theme version is really old
first, I would like to request you that please update the theme to the latest version 3 which 3.9.9, and also check all plugins should have to update to the latest version
Hello Veronica, now that I add license key I receive theme updates...but it is to 4.097 version: is ok?
Thanks.
hi
if you want to move on version 4 only then update the theme to 4.097 and if you want to stay on version 3 then only update the theme to 3.9.9
please check this if installing fresh wplms4:https://www.youtube.com/watch?v=KTT2a-L3F8o
if you are updating the theme then follow: https://www.youtube.com/watch?v=Q_x-HOMItL8
please make sure that you have followed the tip properly
NOTE: we never suggest any user go for such a big update on the running site with live users
if you have live users on your site with a running course then I suggest you please first implement the same on the testing site and update the same on the running site.
Hello Veronica, it's ok but if I want to download 3.9.9 version? Where can I found it?
If I go to Downloads page on my ThemeForest profile I'll be able to download only 4.097 version...the same if I go to Updates on website backend.
Thanks.
This reply has been marked as private.
Hello Veronica, thanks for link.
I chat with a VibeThemes assistance member and he told me that, updating WPLMS plugin at 3.9.9 version, all my WPLMS will be updated to 3.9.9 version (he told me that 3.9.9 version is fully compatible with WP 5.6)...so I downloaded and updated them but my problem does not fixing :(
What can I do? I have to updated all WPLMS files downloaded at Your link? Won't this cause data loss?
Thanks.
hi
can you please share details with us we need to take a look
This reply has been marked as private.
hi
I have just checked on your site and try to edit the home page
and it is showing with it's all elements
refer:
http://prntscr.com/wndgnz
let me know if I have checked something wrong!
if yes then please share the recorded video so we will take a look
Hello Veronica, thanks for Your reply.
Please try the About Us page, not Homepage: if You click on wheel on first Full-Width Resizable Column => Content (Unsaved) (Unsaved) (Unsaved) (Unsaved) (Unsaved) (Unsaved) (Unsaved), try to add text and Save Changes You'll see that Your text is not saved and adds another (Unsaved) after Content.
I'd like to share video to show You what I wrote but there is no possibility in this form, there is not an upload button.
Thanks.
.
