Page Builder not saving my work

[DigitalPages]

Hie My page just keeps is not saving my work. When i hit the save changes button it it keeps saying saving and it gets stuck there, also i tried migrating from the WPLMS default home page to the Modern page again the page builder wont save the settings. can you help out..  

[DigitalPages]

site link: http://stalkridge.com/wp-admin/post.php?post=1427&action=edit# username: admin password: Ridge111stalk%

[sandy]

We have resolved the issue using this tip: https://wplms.io/support/knowledge-base/page-builder-not-saving/ Please check and update us on this.,

[DigitalPages]

The above tip did not solve my problem. I am still unable to save my work.

[Anshuman Sahu]

Thanks for the credentials, it seems the issue is intermittent. It appears sometimes and sometimes it works fine, which confirms this is not a bug/issue in the theme. We have been able to narrow down the bug to the following : a. The page builder makes a ajax call via admin-ajax.php to save the content of the page . b. Sometimes the admin-ajax.php returns a 404, refer screenshot. admin-ajax.php is a core file or WordPress. refer : http://prntscr.com/8yfwax Please consult your web host in the issue. Also try checking the following topic in WordPress.org : https://wordpress.org/support/topic/admin-ajaxphp-404-error-after-update-to-402  

[DigitalPages]

Hie Ok will get intouch with my webhost. If theres anyway you can assist me from your end to solve this would appreciate cause my webhost has been really slow to respond to issues ,i might even be days before i get a response    

[sandy]

We are trying to find the exact cause of the issue, please update us here when your host replies.

[DigitalPages]

Ok i will update you guys, today i haven't heard from them yet. Still waiting for a response.

[sandy]

Ok. Thanks for letting us know.

[hamzahali]

We are having the same issue, SAving Saving....

[Anshuman Sahu]

Try creating an new page and check if issue appears on that page also . ALso monitor the ajax call are succeeding and is not returning any error ? refer : http://prntscr.com/8yfwax https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

[tmabs]

Once i save my work on page builder, it's saves but once i my pages (both the design page and the run page), it doesn't load.

[Anshuman Sahu]

Can you please create your own topic for better assistance (as you will be able to post and read private replies there) and share some more details on your issue along with some screenshots . Please also share your admin credentials and site url in your own new topic in a private REPLY to check the issue at your end properly . Please also share proper steps to replicate the issue.

[koreconde]

This reply has been marked as private.

[Anshuman Sahu]

Hi, @koreconde Please make your own topic and share your wp-admin credentials with site url in private reply. Also share your complete query. Do not share your credentials here.

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