Problem with Custom Avatar in Front End / Back End

Home Forums Legacy Support Support queries How-to & Troubleshooting Problem with Custom Avatar in Front End / Back End

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #370953
    toacademy
    Participant
    Hi All, First of all thank you very much for all the options coupled with WPLMS theme. we are facing a problem where we cannot upload a custom avatar from the Front End of the Admin or Teacher / Instructor Accounts. Tried manually uploading from the Wordpress Dashboard=> User Section. It also doesn't allow.. checked the Permissions its 755. and saved the Components of Buddy press as well. No Luck. Please refer the below video for the Error.. Video of the Error Permission of the Avatar Folder Cannot upload a Picture for Groups. Group Cover can be uploaded and save though. Please don't hesitate to request any further details. We need this sorted as soon as possible. Thank you in advance, Achintha
    #370983
    Veronica
    Moderator
    hi I hope you have updated to the latest version of the plugins and theme please share site URL and credentials with us in a private reply
    #371015
    toacademy
    Participant
    This reply has been marked as private.
    #371060
    Veronica
    Moderator
    hi we just checked on your site but need to debug further for that we need Cpanel/FTP details please share them in a private reply
    #371093
    toacademy
    Participant
    This reply has been marked as private.
    #371171
    Anshuman Sahu
    Keymaster
    Hi there is some problem with the server itself : https://prnt.sc/1sz73kh The traditional avatar uploader is also not working and we checked this core function of buddypress is not working . Please check server configuration if Gd image library is enabled or not?
Viewing 6 posts - 1 through 6 (of 6 total)
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