Problem with themes

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Viewing 15 posts - 1 through 15 (of 19 total)
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    Posts
  • May 3, 2020 at 12:01 pm #256270
    sfilgueir
    Participant
    Hello, I am having trouble installing the theme. I would like to install modern theme and it is impossible ... I try another and when I make changes to the widgets it doesn't save them. can you help me? buy thema recently
    May 4, 2020 at 6:45 am #256384
    Veronica
    Moderator
    hi, for the modern theme. please refer this tip: https://wplms.io/support/knowledge-base/modern-theme/ and perform all the steps carefully. and after that if you face any problem then please share screenshot of the problem we will take a look.
    May 27, 2020 at 10:56 am #263205
    Dawgyal
    Participant
    its been a days since i purchased a theme but i am unable to install it just occur to see "unpacking the pakage" even i left it for hour please help me
    May 28, 2020 at 6:45 am #263559
    Veronica
    Moderator
    @Dawgyal,

    I request you to please create your own topic because to check your issue if we want your's admin credentials or page URL of your site then an Email sends to the person who creates this topic with your credentials either you send them as a private reply which is not good.

    so for security purposes always create your own topic.

    and make sure that you have fulfilled all the requirements:

    PHP 7.0+
    PHP Memory : 128 mb or more
    PHP Upload Limit : 128mb or more
    PHP Max execution Time limit WPLMS recommends a maximum execution time limit of 300
    I would request to check this doc here you will find everything needed for WPLMS: https://vibethemes.github.io/wplms-docs/installation.html

    and after that if you are not able to do then please share site url/admin credentials/ftp or cpanel credentials in private reply.

    May 28, 2020 at 10:52 am #263661
    Dawgyal
    Participant
    This reply has been marked as private.
    May 29, 2020 at 11:11 am #264032
    Jackson
    Blocked
    Hello, Please share c-panel details also after that i will do fresh setup for you, Thanks,
    May 29, 2020 at 1:06 pm #264096
    Dawgyal
    Participant
    This reply has been marked as private.
    May 30, 2020 at 3:53 am #264201
    Dawgyal
    Participant
    This reply has been marked as private.
    June 1, 2020 at 12:54 pm #264785
    Veronica
    Moderator
    hi sorry for the delay due to support holiday yes you are right it's stuck in between i am uploading the theme from cpanel please clarify one thing is it you topic? if not then it's a humble request to you to create you own topic and delete all the replies of your's from this topic you have shared all the essential detail on another one's topic!!! i have told you to create you separate topic.
    June 1, 2020 at 1:02 pm #264787
    Veronica
    Moderator
    This reply has been marked as private.
    June 1, 2020 at 1:12 pm #264794
    Dawgyal
    Participant
    This reply has been marked as private.
    June 1, 2020 at 1:17 pm #264796
    Dawgyal
    Participant
    This reply has been marked as private.
    June 1, 2020 at 1:19 pm #264798
    Veronica
    Moderator
    if it's your topic then no need to delete it but if not then please let me know i will delete all the replies from your side
    June 1, 2020 at 1:21 pm #264799
    Veronica
    Moderator
    i have also tried to solve your query with ftp but you have not shared the password for that!!!
    June 1, 2020 at 1:33 pm #264805
    Dawgyal
    Participant
    This reply has been marked as private.
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