Purchase not working

Home Forums Legacy Support Support queries How-to & Troubleshooting Purchase not working

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Viewing 15 posts - 1 through 15 (of 22 total)
  • Author
    Posts
  • #384089
    Marinazel
    Participant
    Hello, When the customer purchases the course he login as a subscriber instead student and he is able to create courses. When I log out and log in again nothing changes. I cleaned the cache and made the role from the settings already.
    #384090
    Marinazel
    Participant
    This reply has been marked as private.
    #384091
    Marinazel
    Participant
    This reply has been marked as private.
    #384153
    Anshuman Sahu
    Keymaster
    Hi we need to check this out at your end , please share your site url and admin creds in private reply . Meanwhile please check which role your have selected in wp-admin-> settings -> general -> default user role .
    #384212
    Marinazel
    Participant
    This reply has been marked as private.
    #384247
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #384262
    Anshuman Sahu
    Keymaster
    Hi we checked this out but the issue was not replicated: https://somup.com/c3he1TOm2h can you please make sure that order marked as complete ?
    #384266
    Marinazel
    Participant
    This reply has been marked as private.
    #384267
    Marinazel
    Participant
    This reply has been marked as private.
    #384308
    Veronica
    Moderator
    hi you need to mark the order complete from here: https://screencast-o-matic.com/i/c3hficVY7pl and for the forums In wplms 4.x you will need vibe helpdesk with bbpress for this forums functionality.
    #384313
    Marinazel
    Participant
    This reply has been marked as private.
    #384350
    Anshuman Sahu
    Keymaster
    I did not change any settings since everything was already working . check if vibe helpdesk plugin is installed or not . For course access :Can you please share the video of the issue ?
    #384479
    Marinazel
    Participant
    This reply has been marked as private.
    #384535
    Marinazel
    Participant
    Hey, Please respond if possible.
    #384559
    Veronica
    Moderator
    working on your site...
Viewing 15 posts - 1 through 15 (of 22 total)
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