Refund request for push notifications

[neuromath]

Hi, Ive just purchased (less than 10 mins ago) push notification add-ons, and I realise that this is for mobile rather than desktop, which I dont require at all. Can I get a refund please? I purchased from https://wplms.io/ and my purchase id: #57789

[Anshuman Sahu]

Its also for desktop when using chrome , firefox etc . https://i1.wp.com/wplms.io/support/wp-content/uploads/2018/11/download.png?resize=920%2C588&ssl=1

[neuromath]

Hi, but i dont need them at this moment. Can you help to proceed with the refund please? Thank you

[MrVibe]

ok, did you pay via instamojo or paypal. Please request a refund fmor the payment provider itself, we will approve.

[neuromath]

This reply has been marked as private.

[MrVibe]

ok. thanks,

[neuromath]

Hi, May I know what is the status on this? I didn't receive any notification from paypal

[neuromath]

Hi, I missed the notification, Paypal has rejected mentioning that it's not eligible. https://prnt.sc/tib8qk How do I get the refund then? this is what I can see from my activity, the only refund possible is for shipping, which I did last time. https://prnt.sc/tib7am Please help, thanks

[MrVibe]

Thank you. I will check this. You already shared transaction id, so i will look it up and try to refund.

[neuromath]

Hi, Any updates on this? I've requested paypal to contact you on this case on 16th julyhttps://prnt.sc/tn7nrr have you received it?

[MrVibe]

confirmed. please check.

[neuromath]

Hi, Ive just checked, and have received the refund. Many thanks

[Author]

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