Retake Quiz Button not working

Home Forums Legacy Support Support queries How-to & Troubleshooting Retake Quiz Button not working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #228534
    CREZCO
    Participant
    Hello, When student fail a quiz, show up retake quiz button correctly, but when is clicked nothing happens, but progress bar is adjusted. Can you tell me how to solve it? Thanks,
    #228589
    logan
    Member

    Hello,

    Most probably this is a caching issue, your page is cached. please follow these steps

    1. Please deactivate all installed 3rd party plugins.
    2. Delete browsers cache especially cache plugin.
    3. if any extra codes added by you then remove it.
    4. Re-save permalinks.

    if it does not work only then let me know.

    #228645
    CREZCO
    Participant
    Hi Logan, I did it and still not working. Thanks for your support.
    #228660
    CREZCO
    Participant
    I mean would appreciate so muh your support to solve this issue.   Thanks
    #228759
    CREZCO
    Participant
    This reply has been marked as private.
    #228769
    logan
    Member
    hello,

    Please share wp-admin url and credentials with ftp connection. I need to check this on your site.

    i will also need the url of the course and quiz.
    if you are playing with the codes then i can't help because i don't know where have you made changes or what have you done. it will be a tedious work to debug then.
    #228821
    CREZCO
    Participant
    This reply has been marked as private.
    #228835
    logan
    Member
    Hello, you need to update your theme and plugins. these are outdated. it is possible that its creating a conflict. refer: http://prntscr.com/petqxp here: https://wplms.io/support/knowledge-base/manually-updating-wplms/(manually update theme)
Viewing 8 posts - 1 through 8 (of 8 total)
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