Home › Forums › Legacy Support › Support queries › Setup issues › save changes button doesn't work
Tagged: button, save changes
- This topic has 27 replies, 2 voices, and was last updated 6 years ago by MeesterGijs.
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November 6, 2018 at 11:08 pm #183536MeesterGijsSpectatorGood evening/morning, A student send me an email that this button doesn't work anymore. He even made a video; this one. Could you fix the issue? I feel like this is the same issue as the button that saves the changed profile picture but doesn't work..November 9, 2018 at 7:24 am #183669Anshuman SahuKeymasterThis reply has been marked as private.November 9, 2018 at 12:44 pm #183733MeesterGijsSpectatorI see. However, the video is real. And I have the same issue. What could be the issue? It's quite serious, not GDPR proof. People should be able to change and save settings/info. Did you check code? I got this error. Plus, see the hovering? That is not right. Could you at least change that so that is has the same styling as the start course/back to course button?November 10, 2018 at 10:54 am #183836Anshuman SahuKeymasterthis is just a simple js error : https://imgur.com/a/EfJVYvY this issue is not due to this . Im not being able to replicate the issue ,so could you please share steps to replicate the issue ? I guess this is also due to some kinda caching . Please clear all caches and disable the caching plugin and check it againNovember 11, 2018 at 9:37 pm #183939MeesterGijsSpectatorI tried everything. Nothing helps.. Could you have another look"? Do you need my creds? I'll send them in the next reply... Keep in mind (my site is very active from 08:00 - 23:00 central european time). Thanks!November 11, 2018 at 9:37 pm #183940MeesterGijsSpectatorThis reply has been marked as private.November 12, 2018 at 2:36 pm #184083Anshuman SahuKeymaster
Im not being able to replicate the issue ,so could you please share steps to replicate the issue ?
or share the user account who is facing this issue . Share the OS you are using and which browser you are using along with its versionNovember 12, 2018 at 5:36 pm #184120MeesterGijsSpectatorI, myself have this issue. But also jdevries1990. He made this video. And I'm afraid many more, because just 10-20 of my 400+ members have changed for example their profile picture.. I use Windows 10 and Chrome: Versie 71.0.3578.44 (Officiële build) beta (64-bits).November 13, 2018 at 2:21 pm #184264Anshuman SahuKeymasterThis reply has been marked as private.November 13, 2018 at 8:28 pm #184315MeesterGijsSpectatorI know it works with you. But I know it doens't work with me. What can it be then? So weird... But you can close this topic if you don't have an answer. I might delete all custom css. See if that works. And then slowly put everything back and see what the issue is..November 14, 2018 at 12:27 pm #184423Anshuman SahuKeymasterissue was appearing due to this custom css in your child theme css: http://prntscr.com/li8rtg see when the field is displayed it works : https://screencast-o-matic.com/watch/cFX2lTrfYzNovember 14, 2018 at 1:24 pm #184447MeesterGijsSpectatorOk. Is there a way to make the button work without showing that field?November 15, 2018 at 12:17 pm #184608Anshuman SahuKeymasterPlease add this custom script in your wp-adnin -> footer -> google anaylitics script : jQuery(document).ready(function(){ jQuery('#field_1').val(jQuery('#field_1449').val()); jQuery('#field_1449').on('keyup',function(){ jQuery('#field_1').val(jQuery('#field_1449').val()); }); });November 15, 2018 at 3:01 pm #184662MeesterGijsSpectatorI've added the script, but it didn't work. The thing is also that every button has the same styling as the course button. But here it's weird and hover doesn't work. So it looks as if it has stuck. Something is wrong, but I/we can't figure out what it is...November 16, 2018 at 1:04 pm #184790Anshuman SahuKeymastermade some changes in the script you added please check . -
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