Sellers do not have commissions

[kalipub]

Hi, My sellers/instructors have no commissions posted on their dashboard. :/

[H.K. Latiyan]

Please make sure you have reloaded the commission widget, and also make sure the instructor is not changed after the order is completed. Please check if the commission is shown in the woocoomerce product, please refer: https://www.youtube.com/watch?v=Crjpf3BabYQ

[kalipub]

Commissions are well programmed at 50%. A seller sent me this: https://postimg.org/image/9zzb1u0ir/ (N.A.) Yet he made sales.

[kalipub]

How do we fix that?

[Anshuman Sahu]

Okay can you please make sure that the inctructor clicked on relaod icon in that widget ever ? check : http://prntscr.com/dbnx8t If above does not helps then please share your site url and admin credentials ,credentials of that instructor in a private reply to check this .

[kalipub]

This reply has been marked as private.

[Skywalker [ ex VibeThemes]]

I Checked it on your site. It seems to be working fine.!!!!

[kalipub]

Where can I see what I have to pay to my instructors?

[kalipub]

Here is a screenshot sent by one of my instructors (https://alfange.academy/author/thomasp/instructing-courses/) : https://postimg.org/image/inmzijygb/ Yet he made sales. Why it's at 0?

[Anshuman Sahu]

CAn you please share credentials of this user who is facing the issue with the commissions in dashboard ? PS : mark reply as private while sharing credentials .

[kalipub]

This reply has been marked as private.

[Anshuman Sahu]

Ok the commissions are saving in database which can be seen when you view order in wp-admin -> http://prntscr.com/ddot1n We need to check the query ,can you please share a valid FTp credentials to check this issue at your end .

[kalipub]

This reply has been marked as private.

[Anshuman Sahu]

Ok I updated your wplms dashboard plugin and it fixed your issue . Please check and confirm .

[Author]

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