Something is blocking course menu when using it on mobile phone

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Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Something is blocking course menu when using it on mobile phone

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • April 14, 2021 at 6:53 pm #352465
    talknativ
    Spectator
    https://youtu.be/N-CVYa7EpVY Problem using quiz on mobile Could you check this video? When i'm trying to test on doing the quiz, there is some kind of moving header or background that block the top and bottom menu, so it's impossible to click on menu or click next.
    April 15, 2021 at 10:28 am #352609
    Diana
    Participant
    Thanks for the video, Please share your site URL with temporary admin credentials in a private reply here for me to check
    April 15, 2021 at 10:50 am #352616
    talknativ
    Spectator
    This reply has been marked as private.
    April 16, 2021 at 6:39 am #352803
    Ada
    Participant
    Hi, I checked this on your site but did not found this issue. Please check-> https://screencast-o-matic.com/watch/crfD1zVnmeH
    April 16, 2021 at 1:13 pm #352907
    talknativ
    Spectator
    What phone did you use? I'm on iphone..I encountered the same problem while using both safari and chrome browser on the phone. However, the issue is not found on Ipad's safari though. Could it be the setting on web header?
    April 16, 2021 at 3:57 pm #352940
    talknativ
    Spectator
    https://youtu.be/cUD7FUHFbOA it's still there. Please help.
    April 17, 2021 at 2:51 pm #353099
    Diana
    Participant
    Checked 2 times on Android Phone, and it appears to be correct. Needs to check on iPhone
    April 18, 2021 at 5:50 am #353147
    talknativ
    Spectator
    Please check for me on iphone. More than 50% of our customer will probably use iphone here in Thailand.
    April 19, 2021 at 3:39 pm #353413
    MrVibe
    Keymaster
    the issue appears because of header . Enable buddypress single page to fix this issue : https://docs.wplms.io/administrator-guide/step-by-step-guide-for-administrators/buddypress-single-page
    April 20, 2021 at 1:02 pm #353601
    talknativ
    Spectator
    This reply has been marked as private.
    April 21, 2021 at 12:26 pm #353762
    Diana
    Participant
    This reply has been marked as private.
    April 22, 2021 at 8:42 am #353911
    talknativ
    Spectator
    Dear Diana, 1. Please check this out https://www.talknativ.com/wp-content/uploads/2021/04/LogIn-icon-hidden-scaled.jpg .Login Menu is now hidden. Could you please help pull it to the front? 2. Now that a member will go directly to member area but without my web header or footer in the member area at all now. https://www.talknativ.com/wp-content/uploads/2021/04/MemberAreawoHeaderfooter-scaled.jpg How can they opt out of the area to other regular pages? New member will need to visit course directory page to make a purchase before using the member area. Is there anything I can set (menus) to help them opt out?
    April 23, 2021 at 7:36 am #354101
    Diana
    Participant
    This reply has been marked as private.
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