Student email activation not received

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Viewing 15 posts - 1 through 15 (of 17 total)
  • Author
    Posts
  • #230029
    sondos1
    Participant
    I’m facing issue once student register it showing that email will be send for activation but he is not receiving any email how to solve that issue </div> </div>
    #230179
    Veronica
    Moderator
    goto wp-admin -> lms - > settings -> emails -> email options -> edit activation email template -> check if there is any template there 
    is it happen with the student or all?
    #230268
    sondos1
    Participant
    This reply has been marked as private.
    #230276
    sondos1
    Participant
    This reply has been marked as private.
    #230278
    sondos1
    Participant
    This reply has been marked as private.
    #230321
    logan
    Member

    Hey,

    Install and configure WP Mail SMTP plugin also checks touch-points in lms setting.

    tip: https://wplms.io/support/knowledge-base/postman-smtp-for-emails/

    Please check Another type of emails such as 'WP Mail SMTP test email', 'WooCommerce order emails' and 'manual user registration via WordPress settings' are working or not??

    ***if you are receiving other emails and not only registration activation then

    please try adding this given code in your wplms-customizer.php file in wplms customizer plugin :

    add_filter( 'bp_email_use_wp_mail', '__return_true' );

    Sometimes the problem is, it is going in the spam folder because some hosting providers block the WordPress default mail and keep them as spam. so please check your spam folder.

    #230352
    sondos1
    Participant
    This reply has been marked as private.
    #230362
    sondos1
    Participant
    This reply has been marked as private.
    #230432
    logan
    Member
    Hello, i could not find the wp-admin url to login.
    #230475
    sondos1
    Participant
    This reply has been marked as private.
    #230478
    sondos1
    Participant
    This reply has been marked as private.
    #230526
    sondos1
    Participant
    This reply has been marked as private.
    #230560
    logan
    Member
    This reply has been marked as private.
    #230704
    sondos1
    Participant
    This reply has been marked as private.
    #230750
    logan
    Member
    Dear, does not matter who is your hosting provider, call them and ask about the SMTP related details. tell them, that you are configuring SMTP for the Wordpress and you need all the details about it.
Viewing 15 posts - 1 through 15 (of 17 total)
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