Studnts are facing Login Error – It says “password is incorrect”

Last updated on by junoeducation

Tagged: bugs, login issue

This topic has 1 reply, 2 voices, and was last updated 2 years, 6 months ago by Veronica.

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April 27, 2022 at 1:24 pm #384099

junoeducation
Spectator

Hi there, I created my website two months ago up until now it worked fine. But recently my students are facing login issues. It says the password is incorrect even though they are putting in the right password. I've created a dummy account and faced this problem too. At first, when someone registers on the website they can login just fin but right after they log out they can't log back in. It shows the password is incorrect. I've tried it myself it shows the password is incorrect. How can I solve this problem?

April 28, 2022 at 11:45 am #384141

Veronica
Moderator

hi we need to check this on your site will be great if you can share a video of the issue and site URL with admin credentials
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