Home › Forums › Legacy Support › Support queries › Other issues › Unable to create group on profile page
- This topic has 22 replies, 3 voices, and was last updated 3 years, 5 months ago by Veronica.
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May 20, 2021 at 9:55 pm #358378matomateParticipantHi, After searching everywhere to be able to find out how to create a group on the profile page I am unable to do so. When I try to create a group nothing is created and the participants of the group do not receive any invitation to the group. https://prnt.sc/136r1id the groups I tried to create do not appear anywhere https://prnt.sc/136rc7z https://prnt.sc/136rflc How to resolve this issue? https://prnt.sc/136r6ksMay 20, 2021 at 9:58 pm #358379matomateParticipantThis reply has been marked as private.May 21, 2021 at 6:40 am #358402VeronicaModeratorchecking on your siteMay 21, 2021 at 6:49 am #358407VeronicaModeratorThis reply has been marked as private.May 21, 2021 at 9:39 pm #358548matomateParticipantThis reply has been marked as private.May 22, 2021 at 7:08 am #358584Scott LangModeratorGroups creation fixed check this https://prnt.sc/1395ojx This issue is caused by BuddyPress caching which is fixed after re-saving the buddypress setting https://prnt.sc/1395qpqMay 22, 2021 at 9:10 pm #358701matomateParticipantHi, Thanks for fixing this issue. Currently when a user is invited to the group, the invitee receives the notification send https://prnt.sc/13a0e6c , but the user being invited does not receive any notification and is not aware of this invitation. By viewing pending invitations nothing is visible https://prnt.sc/13a0pe3May 25, 2021 at 6:38 am #358920Scott LangModeratorInvitation also worked checked at my end refer this https://prnt.sc/13dsixc Let me know if you have any other doubt.May 25, 2021 at 9:24 pm #359043matomateParticipantHi, At my level the invitations do not work as you can see on my screenshot. Can you help me resolve this issue? https://prnt.sc/13ev4xjMay 27, 2021 at 9:11 am #359274Scott LangModeratorChecked working at your end too refer this video http://somup.com/crhtQ6q2zc You need to invite other users to groups. Let me know if we can close this thread. If you have any other issues please create a topic and let us know.May 27, 2021 at 10:26 am #359283matomateParticipantHi, I apologize for the inconvenience, but when I try to invite a member to a group the invitation doesn't work. Sorry can you help me solve this issue? https://screencast-o-matic.com/watch/crht6rVhX0YMay 28, 2021 at 5:51 am #359376Scott LangModeratorYou need to invite from user-1 and check at the user-2 invitation. Please check to create a new group and invite users. I have already tested on my end and your end too. Let me know if you are still facing issues.May 28, 2021 at 12:04 pm #359423matomateParticipantHi, I signed in with another user and created a group, invited another user who did not receive an invitation, and their invitation was not visible anywhere. See video below https://screencast-o-matic.com/watch/crhuXNVhoqbMay 29, 2021 at 10:09 am #359523Scott LangModeratorAgain checked at your end working fine check this full video http://somup.com/crhU61qbdk You have to check this in the invitation tab. You have to first create then invite the user,In your previous video, you have not checked the invitation tabMay 30, 2021 at 3:01 pm #359593matomateParticipantHi, For this test I created 2 users "student3" and "student4" https://prnt.sc/13lfwkc and I created a new group "groupe d", I sent an invitation to the user "student4" who did not receive. see next video https://screencast-o-matic.com/watch/crhv2mVhqaH
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