Unable to send Message / Contact Forms

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  • #10245
    Gustavo
    Participant
    Dear Vibe Team, I hope you are all well. Our contact form (on Contact Page) suddenly stop to work. Nobody is able to send messages. Image with the "error message" attached below. Could you help us as soon as possible. Good vibes!  
    #10247
    Gustavo
    Participant
    PS: I not working with Chrome and Firefox. Only working with Safari. PS2: Our website is: www.awakeacademy.org
    #10251
    Gustavo
    Participant
    PS3: I tried the three methods to upload Visual Composer. We had WPLMS 1.9.9 installed and we still with the version 4.7.4. Thanks  
    #10321
    Anshuman Sahu
    Keymaster
    Check the email field  in the form shortcode on the contact us page . Make sure that the theme and all its plugins are updated to latest version .

    Latest Versions

     
    • WPLMS v 1.9.9.1
    • Vibe Course Module v 1.9.9.2
    • Vibe CustomTypes v 1.9.9.3
    • Vibe Shortcodes v 1.9.9.1
    • WPLMS Dashboard v 1.9.9.1
    • WPLMS Assignment v 1.9.9.1
    • WPLMS Front End v 1.9.9.6
    • WPLMS EventOn v 1.3.1
    #13550
    Balaji
    Participant
    Hi, i am also facing same problem what he mentioned in the above section. In contact us page this is my shortcode: [form to="callidusguru@gmail.com" subject="Contact Us"] [form_element type="text" validate="" options="" placeholder="Name"] [form_element type="text" validate="email" options="" placeholder="Email"] [form_element type="text" validate="phone" options="" placeholder="Phone Number"] [form_element type="captcha" validate="required" options="" placeholder="Captcha Field"] [form_element type="submit" validate="required" options="" placeholder="Submit"] [/form]   and these are the Latest Versions: WPLMS v 1.9.9.1 Vibe Course Module v 1.9.9.3 Vibe CustomTypes v 1.9.9.3 Vibe Shortcodes v 1.9.9.2 WPLMS Dashboard v 1.9.9.1 WPLMS Assignment v 1.9.9.1 WPLMS Front End v 1.9.9.6 WPLMS EventOn v 1.3.1 Please Help Me.....  
    #13739
    Anshuman Sahu
    Keymaster
    Well i copied the same shortcode and test it on our test installation and it worked fine . check :  http://screencast-o-matic.com/watch/col2hUhvMj Please check your webhost email ot smtp configuration for this . Also you can try installing the wp-mandrill plugin .
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