Update package not available

[surfdawg]

Trying to update to WPLMS 2.6. Getting the following...

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Theme WPLMS (1/1)

An error occurred while updating WPLMS: Update package not available.

Disabling Maintenance mode…

All updates have been completed.

[Anshuman Sahu]

This happens sometimes when there is much load on envato api for the updates . So please try updating the theme again . Make sure your server following php configuration : WP Memory Limit:    128 Mb WP Max Upload Size:    32 MB PHP Post Max Size:    32 MB PHP Time Limit:    240   PHP Max Input Vars:    1000 Also make sure that you have provided correct api key and username in your wp-adnin-> wplms -> getting started  . Let me know if above does not help you . Share your site url and admin credentials in such case in a private reply.

[surfdawg]

Yes my php.ini is set with high settings.  I checked my login and api key and those are correct. It says I am running v2.5.1 and when I click upgrade it tries to install 2.6.1.  However; at the top of the update dashboard it says I need to upgrade to version 2.6. Is there a way to do this manually ? Thanks,

[Anshuman Sahu]

Yes there is: you can manually update your theme : https://wplms.io/support/knowledge-base/manually-updating-wplms/ For auto update refer : https://wplms.io/support/knowledge-base/auto-updating-wplms/   To find buyer api key  : https://wplms.io/support/knowledge-base/how-to-find-buyer-api-key-in-themeforest/

[seowkw88]

Hi, I also face the same issue when performing the update, it just show Update package not available.  I tried the previous suggestions you had posted, but issue still there, I tried to download from themeforest, but it kept showing my current version is 3.1 and need to update to 3.3. Please help.  Thanks.

[Anshuman Sahu]

Well please share your site url ,ftp credentials and admin credentials to check this issue at your end . PS : mark reply as private while sharing .

[seowkw88]

This reply has been marked as private.

[Anshuman Sahu]

Hi checked your site and found that the issue is actually related to server . I used your api key and username and it worked fine on on of our demo site  : http://prntscr.com/hv2u6b   All things are seems to be fine at our end .Still the package is not being able to download from your end . Please contact your hosting provider why the package is not downloading actually . Please also try increasing the things in your php configuration :

WP Max Upload Size:	64 MB
PHP Post Max Size:	64 MB
PHP Time Limit:	200

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