hi @blunnyn
I request you to please create your own topic because to check your issue if we want your's admin credentials or page URL of your site then an Email sends to the person who creates this topic with your credentials either you send them as a private reply which is not good.
so for security purposes always create your own topic.
and share all the details about the issue there with screenshot and also provide site url and credentials in private reply in case to check this on your site.