VibeBP BBB

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Viewing 15 posts - 1 through 15 (of 17 total)
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  • #357363
    fchong
    Blocked
    Hi, I created a meeting for BBB, when i click manage meeting, i can see the meeting is there but when i click, it just show a blank screen. Is there any other setup we need to do.
    #357366
    Scott Lang
    Moderator
    You must be getting some error in the console so it shows blank. If any error related to BBB thus share it with us also. Also, make sure the required BigBlueButton plugin is active at your site. Also, we need a recorded video of steps how you are getting an error on meeting click. The issue is strange which does not occur before when we create and edit meetings. We need to check the console and network response for bbb.Please share your working admin credential and site URL with us.
    #357423
    fchong
    Blocked
    This reply has been marked as private.
    #357447
    fchong
    Blocked
    This reply has been marked as private.
    #357473
    Scott Lang
    Moderator
    Checked at your site working check this recorded video http://somup.com/crhohKF84v 1- My meetings section is for which meeting users have access. 2- Manage meeting section is for which is created by the user.
    #357477
    fchong
    Blocked
    this is what i have done. but when you click on the meeting, aren't you suppose to be in BBB or Zoom. The icon keep spinning like what you show in your video.
    #357513
    Scott Lang
    Moderator
    I have already checked meeting creation and editing working fine check the video which I have share http://somup.com/crhohKF84v It will be more specific if you share a video where you exactly getting the issue. Note:: If you are creating a meeting make sure you have added the meeting details.
    #357527
    fchong
    Blocked
    there is nothing there when i click, it is just a blank screen, it should open the zoom/ or BBB meeting. How do i upload a video
    #357533
    Scott Lang
    Moderator
    You can record your screen to share the issue, We were not able to understand where you are getting the issue, Is it creation or in joining? You can use this recorder https://screencast-o-matic.com/ to record the screen and share the url with us.
    #357535
    fchong
    Blocked
    I have recorded as per your request. Here is the link https://screencast-o-matic.com/watch/crhoXsVfxlt tq
    #357558
    Scott Lang
    Moderator
    There are two sections for the meeting(zoom/bbb/jitsi) 1- My meetings section is for which meeting users have access. 2- Manage meeting section is for which is created by the user. check this video how sharing is worked http://somup.com/crhoIlF8mJ You can check to create and share the meeting with another user.
    #357559
    fchong
    Blocked
    i have retested and now zoom is working. I think i know what is the problem with BBB. When i create a meeting, it does not show in the My Meeting tab only in the Manage Meeting tab. Can you check on this https://screencast-o-matic.com/watch/crhoIDVfxFV this is from your demo https://screencast-o-matic.com/watch/crhoITVfxF5
    #357661
    Scott Lang
    Moderator
    My meetings are for the user who has meeting access through sharing You can check to share with another user then login with that user and you will find that meeting in the My meetings section. You can check the docs/video for thishttps://wplms.io/downloads/vibe-bbb Same concept work for other Meeting plugins.
    #357729
    fchong
    Blocked
    Tq, i think i am getting the hang over it.
    #357773
    Scott Lang
    Moderator
    Ok, If you still have any doubt then let me know. Let me know if we can close this thread. If you have any other issues please create a topic and let us know.
Viewing 15 posts - 1 through 15 (of 17 total)
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