Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › VibeBP BBB
Tagged: wplms 4.0
- This topic has 16 replies, 3 voices, and was last updated 3 years, 6 months ago by Veronica.
-
AuthorPosts
-
May 14, 2021 at 11:09 am #357363fchongBlockedHi, I created a meeting for BBB, when i click manage meeting, i can see the meeting is there but when i click, it just show a blank screen. Is there any other setup we need to do.May 14, 2021 at 11:21 am #357366Scott LangModeratorYou must be getting some error in the console so it shows blank. If any error related to BBB thus share it with us also. Also, make sure the required BigBlueButton plugin is active at your site. Also, we need a recorded video of steps how you are getting an error on meeting click. The issue is strange which does not occur before when we create and edit meetings. We need to check the console and network response for bbb.Please share your working admin credential and site URL with us.May 14, 2021 at 2:39 pm #357423fchongBlockedThis reply has been marked as private.May 14, 2021 at 6:02 pm #357447fchongBlockedThis reply has been marked as private.May 15, 2021 at 5:52 am #357473Scott LangModeratorChecked at your site working check this recorded video http://somup.com/crhohKF84v 1- My meetings section is for which meeting users have access. 2- Manage meeting section is for which is created by the user.May 15, 2021 at 6:03 am #357477fchongBlockedthis is what i have done. but when you click on the meeting, aren't you suppose to be in BBB or Zoom. The icon keep spinning like what you show in your video.May 15, 2021 at 9:34 am #357513Scott LangModeratorI have already checked meeting creation and editing working fine check the video which I have share http://somup.com/crhohKF84v It will be more specific if you share a video where you exactly getting the issue. Note:: If you are creating a meeting make sure you have added the meeting details.May 15, 2021 at 11:20 am #357527fchongBlockedthere is nothing there when i click, it is just a blank screen, it should open the zoom/ or BBB meeting. How do i upload a videoMay 15, 2021 at 11:51 am #357533Scott LangModeratorYou can record your screen to share the issue, We were not able to understand where you are getting the issue, Is it creation or in joining? You can use this recorder https://screencast-o-matic.com/ to record the screen and share the url with us.May 15, 2021 at 11:53 am #357535fchongBlockedI have recorded as per your request. Here is the link https://screencast-o-matic.com/watch/crhoXsVfxlt tqMay 15, 2021 at 1:14 pm #357558Scott LangModeratorThere are two sections for the meeting(zoom/bbb/jitsi) 1- My meetings section is for which meeting users have access. 2- Manage meeting section is for which is created by the user. check this video how sharing is worked http://somup.com/crhoIlF8mJ You can check to create and share the meeting with another user.May 15, 2021 at 1:16 pm #357559fchongBlockedi have retested and now zoom is working. I think i know what is the problem with BBB. When i create a meeting, it does not show in the My Meeting tab only in the Manage Meeting tab. Can you check on this https://screencast-o-matic.com/watch/crhoIDVfxFV this is from your demo https://screencast-o-matic.com/watch/crhoITVfxF5May 17, 2021 at 5:21 am #357661Scott LangModeratorMy meetings are for the user who has meeting access through sharing You can check to share with another user then login with that user and you will find that meeting in the My meetings section. You can check the docs/video for thishttps://wplms.io/downloads/vibe-bbb Same concept work for other Meeting plugins.May 17, 2021 at 10:29 am #357729fchongBlockedTq, i think i am getting the hang over it.May 17, 2021 at 12:56 pm #357773Scott LangModeratorOk, If you still have any doubt then let me know. Let me know if we can close this thread. If you have any other issues please create a topic and let us know.
-
AuthorPosts
- The topic ‘VibeBP BBB’ is closed to new replies.