Video Vibe has repeating Audio

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Viewing 15 posts - 1 through 15 (of 18 total)
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  • #134302
    tylerburke
    Participant
    Video Vibe videos have repeating audio in Chrome and Opera Browsers. It works ok in Safari and Edge. (example: the wording repeat every 4-5 words.) I have had multiple users including myself experience this issue.  
    #134416
    Anshuman Sahu
    Keymaster
    That's a really weird issue .Please try disabling "  Disables seek for vimeo videos " from wp-admin -> lms -> settings -> video vibe . If you still find any issues then Please share your site url and admin credentials to check this issue at your end . PS : mark reply as private while sharing . Moving to Video Vibe forums .
    #134467
    tylerburke
    Participant
    When I went in to disable seek... I noticed that all the videos are not displaying in the units now! The short code is there, but the videos are gone! We did not change anything from yesterday to today...
    #134545
    Anshuman Sahu
    Keymaster
    Please share your site url , admin credentials and a valid ftp credentials to check this issue at your end . PS : mark reply as private while sharing .
    #134682
    tylerburke
    Participant
    So it appears that the issue was probably related to Vimeo. The videos are back. now, regarding the video skipping... I disabled the seek in the Video Vibe setting and the issue is resolved. However, most of the reason I bought Video Vide was for this feature. Is this bug going to be fixed on your end in an update soon?
    #134788
    Anshuman Sahu
    Keymaster
    Well you can actually enable it .It disabled the seek in this way : it reset the video play to the last recorded time when user tries to skip the video .
    #134791
    tylerburke
    Participant
    I don’t think you are understanding. The audio plays for a few seconds and then automatically replays the same audio without the user doing anything when the seek is disabled.
    #134885
    beata111
    Participant
    I have the same problem. It's not about Vimeo, as movies placed by shortcode are working fine on Chrome, it's someting wrong with the plugin. The voice stop and back every 2 seconds all over on Chrome. It's anoying for more than half of my users as they are using Chrome.
    #135013
    Anshuman Sahu
    Keymaster
    Well I have to check it by myself .

    Please share your site url , admin credentials and a valid ftp credentials to check this issue at your end .

     

    PS : mark reply as private while sharing .

    #135834
    tylerburke
    Participant
    This reply has been marked as private.
    #135926
    Anshuman Sahu
    Keymaster
    Yes I was able to see the issue this time on my test setup . Adding to issue log . Please track : https://trello.com/c/wSAHDOD0
    #152589
    masonwiley
    Participant
    Hi Alex (keymaster) -- I am having the same issue as the users above -- when "seek lock" is enabled video skips/repeats for many users. I see that the Trello card for this topic is "in development" as of 11/2017. Could you please share the status on this? This feature is a must for us and one of the main reasons we implemented WPLMS but it is causing issues for many users (in Chrome, Firefox at least). Look forward to hearing back. I can share credentials (admin and LMS learner) if you need. Thanks!
    #152692
    Anshuman Sahu
    Keymaster
    This issue is fixed in the update of video vibe plugin . Please goto vibethemes.com -> my account -> downloads -> download latest video vibe plugin from there and update it manually .     Now the seekbar is removed from the video .But this will not work for old videos .Seekbar will be removed for newly uploaded videos .
    #152704
    masonwiley
    Participant
    Hi Alex -- I will give that a try. Could you explain to me what you mean by "Now the seekbar is removed from the video .But this will not work for old videos .Seekbar will be removed for newly uploaded videos”? I assume I will be able to deploy “seek lock” for all of my videos, old and new? Many thanks.
    #152833
    Anshuman Sahu
    Keymaster
    Seekbar will be removed for newly uploaded videos”? :::: YES No Only new videos will have the seekbar removed but for old videos you need to goto your vimeo account and edit the video and disable the seekbar for them manually . this is the only solution we could get because vimeo player api does not have any provision for seek lock .
Viewing 15 posts - 1 through 15 (of 18 total)
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