WordPress customize save settings is not working after installing wplms.

Home Forums Legacy Support Support queries How-to & Troubleshooting WordPress customize save settings is not working after installing wplms.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #239036
    webfills
    Spectator
    <span style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small;">We have recently purchase wplms theme and installed for a client. However on live site we try changing settings from appearance customize, it does get saved and throws error saying something went wrong. In console it shows some ajax error. Kindly provide pointers as it is very urgent. Its been more than 4 days we have sent email to your support team mentioning admin login and site url.</span>
    #239063
    MrVibe
    Keymaster
    This reply has been marked as private.
    #239156
    MrVibe
    Keymaster
    it seems to be a server related issue as it is very inconsistent.
    As of now is working correctly. https://prnt.sc/qmvpe9
    #239687
    Anshuman Sahu
    Keymaster
    Ok there is some php error appearing in your website . Can you please share your server php error log or cpanel credentials in private reply in order to check this. Secondly please also try to switch your php version from 5.6 to 7.2 or 7.3 (contact webshot on this .)
    #239833
    webfills
    Spectator
    Still not working. No errors found.
    #239959
    logan
    Member

    Can you please share your server php error log or cpanel credentials in private reply in order to check this.

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘WordPress customize save settings is not working after installing wplms.’ is closed to new replies.