Anshuman Sahu

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Viewing 15 posts - 26,956 through 26,970 (of 35,562 total)
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  • in reply to: theme update not prompting 2.1.1 #58702
    Anshuman Sahu
    Keymaster
    PS : please create your own topics for better assistance.
    in reply to: theme update not prompting 2.1.1 #58701
    Anshuman Sahu
    Keymaster
    Please check if you have the correct api key and username entered in your setup wp-admin -> wplms --> getting started . Please also check if the server is able to ping vibethemes.com(contact host ) . Please note here that wplms created call to check updates one time a day .But when you click on check again button system is force to check updates .So,please goto your wp-admin-> dashboards -> updates screen try clicking on that Check again button three to four times to get the update . Check if any plugin which can block updates or any code that you might have added .
    in reply to: EventON with RSVP #58700
    Anshuman Sahu
    Keymaster
    Well now we cannot include any addon plugin of eventon or any third party plugins due to change in terms and conditions . Eventon dailyview is the only exception coz we have included it a log ago . You have to buy that addon separately .
    Anshuman Sahu
    Keymaster
    Well the origin of the error is same and  this had been added in the issue log will be fixed in the next update . Thanks again for pointing this .
    in reply to: Enabling Level #58655
    Anshuman Sahu
    Keymaster
    Whenever a new post type and taxonomy is added in wordpress permalinks needs to be resaved . Please try re-saving permalinks from wp-admin -> settings -> permalinks .
    in reply to: Course hidden from WPLMS > Course Manager still visible #58653
    Anshuman Sahu
    Keymaster
    This seems to be an issue in the Buddypress Instructor widget .Thanks for reporting this issue to us . please track development here : https://trello.com/c/enMoYW4s
    in reply to: Buddypress My Account is blank #58650
    Anshuman Sahu
    Keymaster
    Still not able to access your site please check : http://screencast-o-matic.com/watch/cDio2dizyK
    in reply to: Instructor's courses not showing up in their dashboard #58648
    Anshuman Sahu
    Keymaster
    Dashboard widget showing "No courses found" issue : Okay i checked your site and found this to be an issue in wplms dashboard plugin . Note that Co-author plugin is used to add more than one instructor in wplms . We are just fecthing the posts by a simple wordpress query and are not including the Co-authors updated value of the posts count of that user . So this is an issue as of now will be fixed in the next update of wplms . for the intructing courses issue : I guess that may appeared due to different user roles assigned to the user . and it may have overwrite the capabilities of a instructor . Stats issue : Please note that the stats are generated for the students who have finished the course . also you have to calculate the stats first in course admin in order to get the updated stats of the course . refer :  http://prntscr.com/bt9yed Also make sure that you check all the labels before downloading stats . refer  :  http://prntscr.com/bt9zb4
    in reply to: Mobile Login Not Working #58641
    Anshuman Sahu
    Keymaster
    in reply to: Mobile Login Not Working #58640
    Anshuman Sahu
    Keymaster
    Okay i checked your site and find that you have minified the js files of many plugins into one using some third party plugin in mobile . This is causing errors in your site in mobile . refer screenshot in private reply . Please remove that minification . If you want minification and caching then please refer this tip: https://wplms.io/support/knowledge-base/enabling-caching-in-wplms/
    in reply to: Mistakenly inserted miniature. #58630
    Anshuman Sahu
    Keymaster
    Okay i guess you taking about that you have uploaded a small featured image ad you need to upload a large featured image . So for that simply remove that featured image and then again upload that image in bigger size in media library then set this image as featured image . refer : http://screencast-o-matic.com/watch/cDioIxizwU
    Anshuman Sahu
    Keymaster
    Yes in wplms with pmpro no courses is added to my courses initially as soon as user purchased a membership coz he is not subscribed to the courses connected to that membership . User gets subscribed to course when he actually opens up that course home page and course added to my courses when she clicks on start course button as a membership can be connected to any number of courses and also user can select to in which course she is interested . Also adding user on purchase of membership can take huge amount server resources which can crash the site as there are many queries that run when the user added to a course .
    in reply to: LMS with Paid Membership Pro #58618
    Anshuman Sahu
    Keymaster
    Well the course will get expire but the course button will show "Course Expired : Click to renew"  .When the user clicks on the course button and still her membership is not expired then she will be subscribed to the course again with all the progress and data remain same . In short after 5 days she will renew her course if the membership is not expired with one click .
    in reply to: Wp total cache issue #58602
    Anshuman Sahu
    Keymaster
    in reply to: Wp total cache issue #58601
    Anshuman Sahu
    Keymaster
    I corrected that code yesterday while i took that screenshot . It was in your wp-admin -> wplms -> footer -> google analytics script. I again checked your site but was not able to find any issues . Check video in private reply .
Viewing 15 posts - 26,956 through 26,970 (of 35,562 total)